Bookings & Appointments
Booking Confirmation Notifications
Receive a push notification on iPhone or Android the moment a booking or appointment is confirmed. Route to the right staff member automatically — with optional acknowledgement and escalation if nobody responds.
1,000 free events/month · No card required
Why missed bookings cost you customers.
Booking confirmations land in email — and get missed during busy periods.
When a high-value appointment arrives, nobody is certain who is responsible.
No-shows and poor preparation happen because staff weren't notified in time.
There's no audit trail showing when staff were notified or who acknowledged.
FlowAlert routes every booking confirmation to the right staff member immediately — with optional acknowledgement and escalation if they don't respond.
1,000
Free events every month to start. No card required.
How it works
From event to acknowledged alert — the whole path, in order.
Connect your booking system via the FlowAlert REST API or WordPress plugin
A booking is confirmed — FlowAlert receives the event instantly
Your routing rule assigns the booking to the right staff member or team
Staff receive an instant push notification on their phone
They acknowledge — if they don't, FlowAlert escalates automatically
See it in action
booking.confirmed
→ Front Desk · Sarah
What you get
Instant push notifications when bookings are confirmed
Route by booking type, value, or service category
Acknowledgement tracking — confirm staff saw the booking
Escalation if nobody responds within your time limit
Works with any booking system via REST API
Full audit trail for every booking notification
Use cases
Appointment Bookings
Clinics, salons, and consultancies — when a new appointment is confirmed, the right therapist, doctor, or advisor is notified directly. They acknowledge, they prepare. The client experience improves.
Cancellation Alerts
When a client cancels, the slot is available again. FlowAlert notifies the right person immediately so they can fill it, call the next person on the waitlist, or update the schedule.
Reschedule Notifications
Rescheduled appointments push a notification to staff before the system even updates the calendar in full. No confusion about who is coming in and when.
No-Show Escalation
When a guest doesn't arrive for their booking, the duty manager is notified. FlowAlert logs the event with a timestamp — useful for dispute resolution and resource planning.
High-Value Booking Routing
Large group bookings, VIP appointments, or high-ticket services can be routed directly to a senior team member or manager — ensuring the right level of attention from the start.
Payment Received Alerts
When a booking deposit or full payment clears, notify the accounts team and the service provider simultaneously — so everyone is aligned before the appointment begins.
Every event, routed instantly
The signals this integration fires — each one routable to a different person, priority, or escalation chain.
booking.confirmedAppointment or reservation confirmed
booking.cancelledCustomer cancelled their booking
booking.rescheduledBooking moved to a new time slot
appointment.reminderUpcoming appointment reminder
payment.receivedBooking deposit or full payment received
no.showCustomer did not arrive for their booking
Email booking notifications vs FlowAlert.
FlowAlertDelivery to staff
Shared inbox
Direct push to right person
Who is responsible
Unclear
Explicitly assigned
Acknowledgement
None
Required before deadline
No-shows handled
Manually
Escalated automatically
Multi-location routing
Not possible
Separate rules per location
Audit trail
None
Timestamped log per booking
Common questions
The things people ask before connecting this — the docs cover the rest.
Yes. Staff install the free FlowAlert app on iPhone or Android. When a booking is confirmed, they receive a native push notification on their lock screen — with the booking details, a sound, and a required acknowledgement.
Yes. FlowAlert delivers booking confirmation notifications as native iOS push alerts via APNs (iOS 15+). They appear on the lock screen and notification center immediately.
Yes. Booking push notifications are delivered to Android via Firebase Cloud Messaging (FCM) on Android 8+. Works across all Android manufacturers.
Any system that can send a webhook or HTTP request. That includes Bookly, Amelia, WooCommerce Bookings, Acuity, Calendly, SimplyBook.me, and any custom-built system.
Yes. Create routing rules: massage bookings go to therapists, consultations go to advisors, repairs go to technicians. Each rule fires a mobile push notification to the right person automatically.
Yes. Pass the location as event metadata, then create routing rules that match on it. Bookings at your city centre branch go to that branch's coordinator, suburb bookings go to theirs.
FlowAlert escalates to the next person in your chain — a senior staff member or manager — after a timeout you configure. No booking is ever silently missed.
Under 2 seconds from when the booking event fires. FlowAlert uses APNs for iOS and FCM for Android — the same infrastructure as major consumer apps.
Yes. Clinics, salons, gyms, tattoo studios, consultancy firms, repair shops — any business that takes appointments benefits from instant mobile booking notifications.
Yes. The free plan includes 1,000 events per month — enough for most small appointment businesses. Pro is $29/month for unlimited notifications.
Stop missing what matters.
Set up FlowAlert in under two minutes: connect a source, define your first routing rule, and the right person’s phone knows from then on.
No card required · Free plan forever · REST API included