Restaurant Push Notifications
Restaurant Staff Notifications
Push notifications for restaurant staff — not emails, not Slack, not radios. The right person is notified the moment an order lands, a reservation is confirmed, or a table is ready.
1,000 free events/month · No card required
Why restaurant staff miss important notifications.
Email order notifications pile up in an inbox nobody watches during service. By the time someone checks, the order is already late.
Slack channels fill with noise. Kitchen staff can't tell which messages need action from which are just chat.
There's no confirmation that your kitchen team actually saw a new order notification — silence means nothing.
One missed push notification leads to a cold plate, a guest complaint, and a bad review.
FlowAlert sends restaurant push notifications directly to the right staff member's phone — with optional acknowledgement and automatic escalation to the manager if nobody responds.
1,000
Free events every month to start. No card required.
How it works
From event to acknowledged alert — the whole path, in order.
Connect your ordering system, reservation platform, or POS via the FlowAlert REST API or WordPress plugin
An event fires — new order, table ready, reservation confirmed, or any custom restaurant alert
FlowAlert's routing rules match the event to the right staff member or team (kitchen, front-of-house, management)
Staff receive an instant push notification on their phone — works on iPhone and Android
They acknowledge in the app — if they don't respond within your timeout, FlowAlert escalates to the shift manager
See it in action
order.placedvia API · just noworder.placed
→ Kitchen Team · John
What you get
Push notifications — not email, not radio, not shouting
Separate routing for kitchen, front-of-house, and management
Require acknowledgement & auto-escalate (Pro option)
Manager escalation if no response within your time limit
Works with any POS or ordering system via REST API
Full notification log for every shift
No hardware required — staff use their own phones
Free plan available — up to 1,000 alerts per month
Use cases
Online Order Notifications
When an online order arrives during a busy dinner service, FlowAlert pushes it directly to the kitchen team's phones. They acknowledge, prep begins immediately — no email refresh required.
Reservation Notifications
New reservations hit the front-of-house coordinator's phone the moment they're confirmed. No checking inboxes between covers. No missed large-party bookings.
Kitchen Ready Alerts
When food is ready for service, FlowAlert notifies the right server or food runner — cutting the time plates sit under the heat lamp waiting for someone to notice.
Table Ready Notifications
The host is notified the moment a table is cleaned and set. Waiting guests aren't kept standing any longer than necessary — and staff don't have to chase each other across the floor.
Delivery Dispatch Alerts
Assign a delivery order and FlowAlert notifies the driver instantly. They acknowledge before leaving — you've got a timestamped confirmation the order is on its way.
Manager Escalation
If a critical alert — a failed payment, an urgent guest complaint, a preparation error — goes unacknowledged, FlowAlert automatically escalates to the shift manager. Nothing falls through.
Every event, routed instantly
The signals this integration fires — each one routable to a different person, priority, or escalation chain.
order.placedNew online or dine-in order received
reservation.confirmedReservation booking confirmed
table.readyTable cleaned and set for next guests
order.readyKitchen has completed an order for service
payment.failedPayment attempt failed at point of sale
delivery.assignedDelivery order assigned to driver
Email vs restaurant push notifications.
FlowAlertDelivery speed
Minutes or hours
Instant push notification
Confirmation staff saw it
None
Acknowledgement & escalation (Pro)
If nobody responds
Alert is missed
Escalates to manager
Who receives it
Shared inbox or channel
Routed to the right person
During busy service
Buried in noise
Priority push to phone
Audit trail
None
Full log per shift
Common questions
The things people ask before connecting this — the docs cover the rest.
Staff install the free FlowAlert app on their iPhone or Android (takes about 30 seconds). When an event fires — a new order, a table ready alert, a reservation — they receive an instant push notification directly to their phone.
Yes. This is exactly what FlowAlert's routing rules are designed for. Order notifications go to the kitchen team, reservation alerts go to front-of-house, and manager escalations go to whoever is on shift. Each rule is separate and configurable.
Yes. If a staff member doesn't acknowledge a push notification within a time limit you set, FlowAlert automatically escalates to the next person in your chain — which can be a manager, a supervisor, or another team. No manual intervention required.
FlowAlert works with any system that can send a webhook or HTTP request. Most modern POS systems support this. For WordPress-based ordering (WooCommerce), there's a one-click plugin.
For many use cases, yes. FlowAlert handles one-way staff alerting — new orders, table ready alerts, kitchen notifications — on staff's existing smartphones. You still need radios for real-time two-way conversation. But for systematic alerts, FlowAlert is faster and leaves a record.
FlowAlert starts free with 1,000 push notifications per month — enough for a small restaurant. The Pro plan is $29/month for unlimited events. There's no per-seat cost for staff receiving notifications.
Yes. Each location can have its own workspace with separate routing rules, staff members, and notification settings. The Pro plan supports unlimited workspaces.
FlowAlert sends high-priority push notifications that land on the lock screen with sound and vibration when the phone isn't silenced or in Do Not Disturb. If a staff member doesn't acknowledge within your timeout — for any reason, a silenced phone included — the escalation chain activates automatically, so the alert still reaches someone.
Typically under 2 seconds from when the event fires. FlowAlert uses Firebase Cloud Messaging (FCM) for Android and APNs for iOS — the same delivery infrastructure as WhatsApp and other high-reliability apps.
Yes — staff need an iPhone or Android phone with the free FlowAlert app. That's the whole idea: instead of building and maintaining your own app, FlowAlert gives your team reliable, instant push notifications out of the box.
Stop missing what matters.
Set up FlowAlert in under two minutes: connect a source, define your first routing rule, and the right person’s phone knows from then on.
No card required · Free plan forever · REST API included