FlowAlert

Clinic Push Notifications

Clinic Notifications

Push notifications for clinics, practices, salons, and spas — booking confirmations, cancellations, and no-shows routed to the right person the moment they happen, so an empty slot can be re-filled fast.

1,000 free events/month · No card required

Why clinics lose revenue to missed alerts.

A late cancellation lands in an email inbox nobody is watching — and the slot goes unfilled.

No-shows aren't flagged in real time, so reception can't call the next person on the waitlist while there's still time.

Booking confirmations are scattered across email and SMS portals, with no clear owner at the front desk.

Every unfilled slot and missed follow-up is lost revenue and a worse client experience.

FlowAlert pushes each booking event straight to the right staff member's phone — with optional acknowledgement and escalation — so cancellations get re-filled and no-shows get followed up immediately.

$29/mo

Flat, per workspace — your whole team, no per-seat pricing.

1,000

Free events every month to start. No card required.

How it works

From event to acknowledged alert — the whole path, in order.

1

Connect your booking or practice-management system via the FlowAlert REST API or WordPress plugin

2

An event fires — new booking, cancellation, reschedule, or no-show

3

FlowAlert's routing rules match it to the right person (reception, a specific practitioner, or management)

4

Staff receive an instant push notification on their phone — iPhone or Android

5

They acknowledge in the app — if no one responds within your timeout, FlowAlert escalates to the office manager

See it in action

Booking system → FlowAlert
Cancellation · 2:30 PM slot
WhenToday, 2:30 PM
PractitionerRoom 2
StatusCancelled by client
ActionOffer slot to waitlist
FlowAlert — Routing rule
Whenappointment.cancellednotify
PPriya· Front Deskmatching…
FlowAlertnow

appointment.cancelled

→ Front Desk · Priya

Acknowledged · 10 seconds

What you get

Push notifications — not an unwatched inbox

Cancellations surfaced instantly so slots get re-filled

Separate routing for reception, practitioners, and management

Require acknowledgement & auto-escalate (Pro option)

Works with any booking system via REST API

Full log of every booking event and response

No hardware — staff use their own phones

Free plan available — up to 1,000 alerts per month

Use cases

Late Cancellations

A client cancels their afternoon slot. Reception is pinged instantly and can offer it to the waitlist while there's still time to fill it.

No-Show Follow-up

A no-show is flagged the moment it happens, so the front desk can reach out, reschedule, and apply your policy — instead of noticing at day's end.

New Bookings

Online bookings route to the right practitioner or front desk with an acknowledgement, so nothing is double-booked or missed.

Reschedules

A reschedule alerts both reception and the affected practitioner so the day's schedule stays accurate in real time.

VIP / Returning Clients

Flag important clients on arrival so the right practitioner is ready and the experience is personal.

Front-Desk Coverage

Route urgent front-desk needs to whoever is on shift, with escalation to a manager if no one is available.

Common questions

The things people ask before connecting this — the docs cover the rest.

FlowAlert is an operational alerting tool — it routes scheduling and operational events (a slot was cancelled, a booking was made), not clinical records. Don't put protected health information or sensitive medical details in event titles or payloads; send a neutral reference like the appointment time and let staff look up details in your own system. If you have specific compliance requirements, contact us before sending any regulated data.

No. Staff use the free FlowAlert app on their own iPhone or Android — no pagers or dedicated devices.

If your booking or practice-management system can send a webhook (an HTTP request), it works with FlowAlert via the REST API. You can also trigger alerts from a form or the WordPress plugin.

Yes. Routing rules send reception, individual practitioners, and management only the events relevant to them.

FlowAlert escalates. If the front desk doesn't acknowledge within your time window, the alert is routed to the office manager so the slot still gets actioned.

Yes. Every alert logs who was notified, when, who acknowledged it, and any escalations — useful for accountability and reviewing how quickly slots get re-filled.

FlowAlert starts free with up to 1,000 alerts per month. Pro is a flat $29/month with no per-seat pricing.

Stop missing what matters.

Set up FlowAlert in under two minutes: connect a source, define your first routing rule, and the right person’s phone knows from then on.

No card required · Free plan forever · REST API included