Restaurant Ordering
Restaurant Online Order Notifications
A new food order needs the kitchen to see it in minutes — or the customer is gone. Get a push notification the instant an order lands, routed to the kitchen, with optional acknowledgement and escalation to the manager if nobody picks it up.
1,000 free events/month · No card required
Why online orders go cold in the kitchen.
A printer or email tab is easy to miss during a busy service.
Nobody is sure the kitchen actually saw the order, so the front desk can't reassure the customer.
A few minutes' delay on a delivery order means a cold meal and a refund request.
There's no escalation — if the order is missed, nobody finds out until the customer complains.
FlowAlert pushes each order to the kitchen's phones, requires acknowledgement, and escalates to the manager if nobody picks it up — so "ack within minutes" is enforced by escalation, not left to chance.
1,000
Free events every month to start. No card required.
How it works
From event to acknowledged alert — the whole path, in order.
Connect your ordering plugin — the FlowAlert WordPress plugin (for WooCommerce-based ordering like Orderable) or the REST API for any system
A customer places an online order — the event is sent to FlowAlert instantly
FlowAlert routes it to the kitchen team's phones via push notification
A staff member acknowledges — the front desk can see it's in hand
If no one acknowledges within your timeout, FlowAlert escalates to the shift manager
See it in action
order.created
→ Kitchen · John
What you get
Push straight to the kitchen — not a printer or email tab
Require acknowledgement & auto-escalate (Pro option)
Manager escalation if an order is missed
Works with WooCommerce-based ordering (Orderable) via the plugin
RestroPress, WPPizza & custom systems via the REST API
Separate routing for kitchen, delivery, and management
Full order log for every shift
Free plan available — up to 1,000 alerts per month
Exactly how each ordering plugin connects.
How an order reaches the kitchen depends on what your menu runs on. WooCommerce-based ordering is a one-click toggle in the FlowAlert plugin; standalone ordering systems POST to the REST API. Here's what to expect.
order.created · order.payment_failedOrderable is built on WooCommerce, so it rides the FlowAlert plugin's WooCommerce integration — enable WooCommerce under the plugin and new orders (and failed payments) page the kitchen with no extra setup.
order.createdAny ordering front-end that writes a WooCommerce order is covered the same way — the event fires from WooCommerce's order hooks, so the kitchen is paged regardless of which menu UI took the order.
order.created (your mapping)RestroPress has its own order store, so connect it through the FlowAlert REST API — POST each new food order to /events from a webhook/automation step and map the items and table into the alert.
order.created (your mapping)Anything that can send an HTTP request can POST an order to FlowAlert — classic WPPizza, a bespoke menu, or a third-party ordering service. You decide which fields land in the kitchen alert.
Common questions
The things people ask before connecting this — the docs cover the rest.
Any of them. WooCommerce-based ordering plugins like Orderable connect through the FlowAlert WordPress plugin in one click. RestroPress, WPPizza, and custom ordering systems connect via the REST API — anything that can send an HTTP request works.
In the FlowAlert app on their phone, with one tap. The front desk can see it's been picked up, and if nobody acknowledges within your time window it escalates to the manager.
Yes. The order details are in the event, so your FlowAlert routing rules can send delivery, collection, and dine-in to the right team.
No. Staff use the free FlowAlert app on their own iPhone or Android — no order printer or dedicated terminal required.
FlowAlert starts free with up to 1,000 alerts per month. Pro is a flat $29/month — one saved order more than pays for it.
Stop missing what matters.
Set up FlowAlert in under two minutes: connect a source, define your first routing rule, and the right person’s phone knows from then on.
No card required · Free plan forever · REST API included