FlowAlert

WooCommerce Integration

WooCommerce Order Notifications

Receive WooCommerce push notifications on iPhone and Android the moment an order is placed. Route every order to the right staff member automatically — with acknowledgement tracking and escalation if nobody responds.

1,000 free events/month · No card required

Why WooCommerce email notifications don't work.

Email order notifications get buried in a shared inbox — or spam.

Slack channels become a wall of noise. Nobody knows who owns which order.

When an urgent order arrives, there's no way to confirm someone saw it.

Delays cost you customers and refund requests.

FlowAlert routes every WooCommerce order to the right staff member automatically — with acknowledgement and escalation built in.

$29/mo

Flat, per workspace — your whole team, no per-seat pricing.

1,000

Free events every month to start. No card required.

How it works

From event to acknowledged alert — the whole path, in order.

1

Install the FlowAlert WordPress plugin (one click, no code)

2

WooCommerce creates an order — FlowAlert receives the event instantly

3

Your routing rule matches the event to the right team or person

4

Staff member receives a push notification on their phone

5

They acknowledge — if they don't, FlowAlert escalates automatically

See it in action

WooCommerce → FlowAlert
New Order #4821
CustomerJohn Smith
Amount$129.99
StatusProcessing
ItemsiPhone Case × 1, Screen Protector × 2
PaymentVisa ending 4242
FlowAlert — Routing rule
Whenorder.creatednotify
AAlice· Sales Teammatching…
FlowAlertnow

order.created

→ Sales Team · Alice

Acknowledged · 4 seconds

What you get

WooCommerce push notifications on iPhone and Android

Route by order value, product type, or any custom rule

Acknowledgement tracking — know who saw what

Escalation if nobody responds within your time limit

Full audit trail for every event

Works with WooCommerce Subscriptions & Bookings

HPOS compatible

Free plan available

Use cases

New Order Alerts

Every WooCommerce order fires a WooCommerce mobile push notification to the right staff member the moment it's placed — on iPhone or Android. No email checking, no refreshing the admin panel during a busy day.

High-Value Order Routing

Set a routing rule for orders above a threshold — say $500 — to push a WooCommerce staff notification directly to the store manager. High-value orders get the attention they deserve automatically.

Failed Payment Alerts

When a payment fails, the right person is notified instantly. They can follow up before the customer abandons — recovering revenue that would otherwise be lost.

Refund Request Notifications

Refund requests hit the support team's phones the moment they're submitted. Fast response times mean fewer chargebacks and happier customers.

Subscription Renewal Alerts

Track subscription renewals and failures in real time. Know when a recurring customer's payment fails before they cancel entirely.

Out-of-Stock Escalation

When a product sells out, notify the purchasing or fulfilment team immediately — before customers start emailing asking where their order is.

Every event, routed instantly

The signals this integration fires — each one routable to a different person, priority, or escalation chain.

order.created

New order placed by a customer

order.status.processing

Order moved to processing status

order.status.completed

Order fulfilled and marked complete

order.status.cancelled

Order was cancelled

order.status.on-hold

Order placed on hold pending action

payment.failed

Payment attempt failed — recovery needed

refund.requested

Customer requested a refund

subscription.renewed

Recurring subscription renewed

subscription.cancelled

Subscription was cancelled

product.out_of_stock

Product stock level reached zero

low_stock

Product stock below your threshold

order.note.added

Order note added by customer or system

WooCommerce email notifications vs FlowAlert.

Delivery to staff

Shared email inbox

Direct push to right person

Speed

Minutes (if not filtered)

Under 2 seconds

Confirmation of receipt

None

Acknowledgement & escalation (Pro)

If nobody responds

Order delayed

Escalates automatically

Routing by order type

Not possible

Fully configurable rules

Audit trail

None

Full log per order

Common questions

The things people ask before connecting this — the docs cover the rest.

Yes. Staff install the free FlowAlert app on iPhone or Android. When an order fires, they receive a native push notification on their lock screen — with sound, vibration, and notification center history. No app needs to be open.

Yes. The FlowAlert iOS app (iOS 15+) delivers WooCommerce order notifications as native iPhone push alerts via Apple Push Notification service (APNs). Notifications appear on the lock screen and in the notification center.

Yes. The FlowAlert Android app delivers WooCommerce push notifications via Firebase Cloud Messaging (FCM). It works on Android 8+ and supports all major Android manufacturers including Samsung, Google Pixel, and OnePlus.

Yes. FlowAlert captures all WooCommerce Subscriptions events — renewals, payment failures, cancellations, and reactivations. Each can be routed separately. You can push a mobile notification to the accounts team when a subscription payment fails, for example.

Yes. WooCommerce Bookings fires order and booking events that FlowAlert routes as push notifications. When a booking is placed, confirmed, or cancelled, the right staff member is notified on their phone immediately.

Yes. You can route an event to a team (group) and all members receive the push notification simultaneously. The first to acknowledge claims ownership of the order. This is useful for sales teams or shared fulfilment roles.

Yes. High-value orders can go to the store manager. Refund requests go to the support team. Wholesale orders go to the B2B desk. Each routing rule is independent — you create as many as you need.

Yes. Pass the product category as event metadata when the order fires. You can then create routing rules that match on that metadata — Category A orders go to one team, Category B to another.

Only if you want it to. FlowAlert adds a push notification layer on top of your existing WooCommerce setup. You can keep WooCommerce order emails running and add mobile push alerts on top, or disable email entirely. Your choice.

Typically under 2 seconds from when the order event fires. FlowAlert uses APNs for iOS and FCM for Android — the same delivery infrastructure used by WhatsApp and other high-reliability apps.

Yes. The FlowAlert WordPress plugin hooks into WooCommerce's event system, which is fully compatible with both classic order storage and HPOS. No configuration difference is required.

Under 5 minutes. Install the WordPress plugin, paste your API key, configure your first routing rule, and your first WooCommerce push notification arrives within seconds of the next order.

Yes. The free plan includes 1,000 events per month — enough for most small WooCommerce stores. The Pro plan is $29/month for unlimited events, unlimited routing rules, and multiple workspaces. No per-seat fee.

Stop missing what matters.

Set up FlowAlert in under two minutes: connect a source, define your first routing rule, and the right person’s phone knows from then on.

No card required · Free plan forever · REST API included